FAQ - Kailix

What is Kailix?

Kailix is a cloud-based platform designed to strengthen the growth and profitability of our freight forwarder clients. Kailix is embedded into your website. It offers 3 modules: Marketing & Sales, Quote & Book, and Billing & Payment so shippers can easily buy your services.

Why did you create Kailix?

According to many shippers, only 50% of their requests for quotation were responded to within 5 days and a shipment may require over 30 exchanges. Kailix’s Quote & Book module was developed so shippers could get instant prices and place immediate bookings 24/7.

When should we go online?

Based on several studies, shippers expect to book about 20% of their shipments online by 2023. Forwarders use Kailix to gain new clients and shipments, offer instant prices and bookings, bill and get paid without delay.

We have a website, a Transportation Management System and a Tracking system, why would we need Kailix?

Kailix is a client-facing platform that serves as an online client engagement layer empowering you to do your work while your clients are placing bookings. Kailix may be connected to a TMS and a Tracking system.

How can we subscribe?

You can register online. Upon approval, you can select your monthly subscription and scale, up or down, at any time to increase productivity and number of shipments.

How much does Kailix cost?

All modules are priced competitively. As soon as your account is validated, all prices are available for you to decide. Prices are based on utilization. Monthly costs may be estimated.

Do we need to install a software?

No. Kailix is a cloud-based, white-labeled platform available to your clients right on your website. It’s available on any device (smartphone, computer and tablet).

Do you offer integrations?

All jobs are simplified since Kailix connects trading partners by integrating with existing Accounting systems, Transportation and Rate Management Systems, e-Commerce platforms, Carriers’ database, etc.

Upon client’s online booking, do we need to retype all shipment details?

No. We provide options so you can directly make use of your clients’ booking data in your current Transportation Management System to easily create all shipping documents.

Our clients have different prices. How does it work?

There are many tools to integrate and maintain your buying rates into Kailix so your clients get their personalized prices. Your selling prices can easily be adjusted by client, mode of transport, service, trade lane and direction to gain a maximum number of shipments at the highest possible margins.

What are the steps to make Kailix operational?

We help you to be up and running quickly by using basic implementation guidelines. We support you in defining an initial manageable scope: clients, carriers, modes of transport, services, trade lanes, etc.

Do you offer support all along?

Yes. We provide the required support to ensure you progressively achieve full benefits from using Kailix.